Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
User Management

Register new Private Health Facility, Lab or Chemist

  1. Help Center
  2. Ni-kshay Service Desk

Request a change/new feature

Required fields are marked with an asterisk*
Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"91c53c830c02c731637f4699af3d7bd826ffd29d_lout","branding":{"id":"1","key":"sd","name":"Ni-kshay Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b5b244b0-b0f9-493e-9df6-d7d33a7a07fc/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODNiNWRmMC01NjhmLTQzZmMtOThkZC04Y2VkZTE0NzVmNWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI1YjI0NGIwLWIwZjktNDkzZS05ZGY2LWQ3ZDMzYTdhMDdmYyI6WyJyZWFkIl19LCJleHAiOjE3NzExMjg2OTUsIm5iZiI6MTc3MTEyODA5NX0.lGyO_TjIGXV0wRW9eX6t-IA-tJlH1RQBjmSPl8XWI74&client=283b5df0-568f-43fc-98dd-8cede1475f5c&mode=fit","logoId":"b5b244b0-b0f9-493e-9df6-d7d33a7a07fc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"\"Excepted Turn Around time for issues raised in Ni-kshay helpdesk portal\"","userInitialAnnouncementMessageWiki":"<p><a href=\"https://bit.ly/ExceptedTurnAroundtime\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://bit.ly/ExceptedTurnAroundtime</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"\"Excepted Turn Around time for issues raised in Ni-kshay helpdesk portal\"","announcementMessage":"https://bit.ly/ExceptedTurnAroundtime","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#435fab","helpCenterTitleColor":"#fafafb","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"sd","projectId":10000,"serviceDeskId":1,"name":"Ni-kshay Service Desk","description":"<p>Welcome! You can raise a Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"50","name":"Ask us a question about Ni-kshay but before that please visit the link below:","descriptionHtml":"","callToAction":"Ask us a question about Ni-kshay but before that please visit the link below:","introHtml":"<p><a href=\"https://nikshay.zendesk.com/hc/en-us\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://nikshay.zendesk.com/hc/en-us</a></p>","icon":10458,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[4],"key":""},{"id":"20","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"","icon":10472,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[7],"key":""},{"id":"21","name":"Request a change/new feature","descriptionHtml":"","callToAction":"Request a change/new feature","introHtml":"","icon":10498,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[5],"key":""},{"id":"17","name":"Artefact Update","descriptionHtml":"","callToAction":"Artefact Update","introHtml":"<p>Change to existing document</p>","icon":10458,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"1","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10491,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"Help with Product Training"},{"id":7,"name":"System Issues/Bugs"},{"id":5,"name":"Feature Request"}],"orderMapping":{"4":[50],"7":[20],"5":[21],"1":[1],"2":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"31e8a10e-3834-37d6-a48e-be9ae0dcca10","appLinkName":"System Confluence","appLinkUrl":"https://nikshay-support.atlassian.net/wiki","spaceKey":"NSD","spaceName":"Ni-kshay Service Desk","spaceUrl":"https://nikshay-support.atlassian.net/wiki/spaces/NSD","isServer":false},"labels":[],"projectKey":"NSD","serviceDeskId":1,"kbLinkDomainURLs":["https://nikshay-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NSD","userLanguageHeader":"User Management","userLanguageMessageWiki":"<p><a href=\"https://nikshay.in/Home/UserFacility\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Register new Private Health Facility, Lab or Chemist</a></p>","defaultLanguageHeader":"User Management","defaultLanguageMessage":"[Register new Private Health Facility, Lab or Chemist|https://nikshay.in/Home/UserFacility]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODNiNWRmMC01NjhmLTQzZmMtOThkZC04Y2VkZTE0NzVmNWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzExMjkyOTUsIm5iZiI6MTc3MTEyODA5NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.SFzLRgj-ii4fklTA2YLzHUCrZ7xyrpOPjgeLqgnW-Rs","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"283b5df0-568f-43fc-98dd-8cede1475f5c","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":21,"projectId":10000,"issueType":{"id":"10004","name":"Change"},"form":{"name":"Request a change/new feature","descriptionHtml":"","callToAction":"Request a change/new feature","intro":"","instructions":"","icon":10498,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":["0"],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10060","fieldConfigId":"10159","label":"Development Effort (in days)","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["0"]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10043","fieldConfigId":"10142","label":"Platform","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10110","label":"Website","selected":false,"children":[]},{"value":"10111","label":"Mobile","selected":false,"children":[]},{"value":"10112","label":"Backend","selected":false,"children":[]},{"value":"10207","label":"Integrations","selected":false,"children":[]},{"value":"10208","label":"Others","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10025","fieldConfigId":"10126","label":"Business Urgency","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10021"],"values":[{"value":"10019","label":"Critical","selected":false,"children":[]},{"value":"10020","label":"High","selected":false,"children":[]},{"value":"10021","label":"Medium","selected":false,"children":[]},{"value":"10022","label":"Low","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10042","fieldConfigId":"10141","label":"Module","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":["10105"],"values":[{"value":"11103","label":"99DOTS Lite","selected":false,"children":[]},{"value":"10106","label":"Adherence","selected":false,"children":[]},{"value":"10211","label":"Bank Details / Personal Details","selected":false,"children":[]},{"value":"10205","label":"Closing a case","selected":false,"children":[]},{"value":"10213","label":"Co Morbidity","selected":false,"children":[]},{"value":"11105","label":"Community Support to TB patients (PMTBMBA)","selected":false,"children":[]},{"value":"10212","label":"Contact Tracing","selected":false,"children":[]},{"value":"10109","label":"Dashboard","selected":false,"children":[]},{"value":"10107","label":"DBT","selected":false,"children":[]},{"value":"11106","label":"Dispensation","selected":false,"children":[]},{"value":"10108","label":"Engineering Improvements","selected":false,"children":[]},{"value":"10202","label":"Enrollment","selected":false,"children":[]},{"value":"11098","label":"LIMS","selected":false,"children":[]},{"value":"10209","label":"Login","selected":false,"children":[]},{"value":"11102","label":"MERM Request","selected":false,"children":[]},{"value":"11109","label":"Ni-kshay Analytics","selected":false,"children":[]},{"value":"10288","label":"Ni-kshay Dashboard","selected":false,"children":[]},{"value":"10201","label":"Others","selected":false,"children":[]},{"value":"11097","label":"Reports","selected":false,"children":[]},{"value":"10203","label":"Tests","selected":false,"children":[]},{"value":"11100","label":" TB Aarogya Sathi","selected":false,"children":[]},{"value":"11104","label":"TPT","selected":false,"children":[]},{"value":"10210","label":"Transfer In Transfer Out","selected":false,"children":[]},{"value":"10204","label":"Treatment Details","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10059","fieldConfigId":"10158","label":"Requestor Urgency","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10129"],"values":[{"value":"10127","label":"Very High","selected":false,"children":[]},{"value":"10128","label":"High","selected":false,"children":[]},{"value":"10129","label":"Medium","selected":false,"children":[]},{"value":"10130","label":"Low","selected":false,"children":[]},{"value":"10131","label":"Very Low","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10008","fieldConfigId":"10108","label":"Sprint Start Date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["1/Aug/18 12:20 PM"]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10009","fieldConfigId":"10109","label":"Sprint End Date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10101","fieldConfigId":"10201","label":"Requestor Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10061","fieldConfigId":"10160","label":"Release Date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10103","fieldConfigId":"10203","label":"Requestor Phone Number","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10004","fieldConfigId":"10104","label":"Business Impact","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10001"],"values":[{"value":"10000","label":"Extensive / Widespread","selected":false,"children":[]},{"value":"10001","label":"Significant / Large","selected":false,"children":[]},{"value":"10002","label":"Moderate / Limited","selected":false,"children":[]},{"value":"10003","label":"Minor / Localized","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10102","fieldConfigId":"10202","label":"Requestor Email ID","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10062","fieldConfigId":"10161","label":"Release Version","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["1"]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10115","fieldConfigId":"10219","label":"Requestor Designation","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11089","label":"Aanganwadi Worker","selected":false,"children":[]},{"value":"11083","label":"Accountant","selected":false,"children":[]},{"value":"10189","label":"ART Data Manager","selected":false,"children":[]},{"value":"11091","label":"ASHA","selected":false,"children":[]},{"value":"11090","label":"Auxillary Nurse MidWife","selected":false,"children":[]},{"value":"10190","label":"Call center agent","selected":false,"children":[]},{"value":"11101","label":"Citizen","selected":false,"children":[]},{"value":"11068","label":"City T.B officer/ RTPMU Officer","selected":false,"children":[]},{"value":"11073","label":"Community Health Officer","selected":false,"children":[]},{"value":"11087","label":"Community Volunteer","selected":false,"children":[]},{"value":"10191","label":"Data Entry Operator (DEO)","selected":false,"children":[]},{"value":"11099","label":"District Programme Coordinator","selected":false,"children":[]},{"value":"10194","label":"DPPM","selected":false,"children":[]},{"value":"10192","label":"DTO","selected":false,"children":[]},{"value":"11074","label":"Health inspector","selected":false,"children":[]},{"value":"10193","label":"Lab technician (LT)","selected":false,"children":[]},{"value":"11071","label":"Medical officer ","selected":false,"children":[]},{"value":"11070","label":"Microbiologist","selected":false,"children":[]},{"value":"11062","label":"MoHFW users","selected":false,"children":[]},{"value":"11080","label":"Multi-Purpose Health Assistant","selected":false,"children":[]},{"value":"11079","label":"Multi-Purpose Worker","selected":false,"children":[]},{"value":"11088","label":"NGO Volunteer","selected":false,"children":[]},{"value":"11063","label":"Nikshay IT Team","selected":false,"children":[]},{"value":"11078","label":"Nurse","selected":false,"children":[]},{"value":"11093","label":"Other (NON-NTEP STAFF)","selected":false,"children":[]},{"value":"11092","label":"Other (NTEP STAFF)","selected":false,"children":[]},{"value":"11081","label":"Other Para Medical Staff","selected":false,"children":[]},{"value":"10200","label":"Others","selected":false,"children":[]},{"value":"11086","label":"Patient","selected":false,"children":[]},{"value":"11082","label":"Pharmacist/Storekeeper","selected":false,"children":[]},{"value":"11069","label":"Physician","selected":false,"children":[]},{"value":"11065","label":"PPM Coordinator ","selected":false,"children":[]},{"value":"11075","label":"PPSA User","selected":false,"children":[]},{"value":"11072","label":"Private Practitioner","selected":false,"children":[]},{"value":"11066","label":"Program coordinator","selected":false,"children":[]},{"value":"11067","label":"Program officer ","selected":false,"children":[]},{"value":"10195","label":"SDPS (DRTB Supervisor)","selected":false,"children":[]},{"value":"10197","label":"Senior treatment Supervisor (STS)","selected":false,"children":[]},{"value":"10196","label":"Senior Tuberculosis Laboratory Supervisor (STLS)","selected":false,"children":[]},{"value":"11077","label":"Statistical Assistant","selected":false,"children":[]},{"value":"11064","label":"STO","selected":false,"children":[]},{"value":"11108","label":"STSU","selected":false,"children":[]},{"value":"11084","label":"TB Champion","selected":false,"children":[]},{"value":"10198","label":"TB Health Visitor (TBHV)","selected":false,"children":[]},{"value":"11076","label":"Treatment supporter","selected":false,"children":[]},{"value":"10199","label":"WHO Consultant","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10044","fieldConfigId":"10143","label":"Stakeholders","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10113"],"values":[{"value":"10113","label":"Nikshay","selected":false,"children":[]},{"value":"10114","label":"JEET","selected":false,"children":[]},{"value":"10115","label":"EverwellHub","selected":false,"children":[]},{"value":"10116","label":"99dots","selected":false,"children":[]},{"value":"10117","label":"MERM","selected":false,"children":[]},{"value":"10118","label":"Caredose","selected":false,"children":[]},{"value":"10119","label":"VDOTS","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10113","fieldConfigId":"10217","label":"Agent Name","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10045","fieldConfigId":"10144","label":"As a ''xyz'' User","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10122","fieldConfigId":"10227","label":"Requestor State","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10227","label":"Andaman & Nicobar Islands","selected":false,"children":[]},{"value":"10229","label":"Andhra Pradesh","selected":false,"children":[]},{"value":"10230","label":"Arunachal Pradesh","selected":false,"children":[]},{"value":"10232","label":"Assam","selected":false,"children":[]},{"value":"10221","label":"Bihar","selected":false,"children":[]},{"value":"10237","label":"Chandigarh","selected":false,"children":[]},{"value":"10235","label":"Chhattisgarh","selected":false,"children":[]},{"value":"10239","label":"Dadra & Nagar Haveli and Daman & Diu","selected":false,"children":[]},{"value":"10217","label":"Delhi","selected":false,"children":[]},{"value":"10241","label":"Goa","selected":false,"children":[]},{"value":"10243","label":"Gujarat","selected":false,"children":[]},{"value":"10226","label":"Haryana","selected":false,"children":[]},{"value":"10246","label":"Himachal Pradesh","selected":false,"children":[]},{"value":"10250","label":"Jammu & Kashmir","selected":false,"children":[]},{"value":"10248","label":"Jharkhand","selected":false,"children":[]},{"value":"10252","label":"Karnataka","selected":false,"children":[]},{"value":"10254","label":"Kerala","selected":false,"children":[]},{"value":"10256","label":"Ladakh","selected":false,"children":[]},{"value":"10258","label":"Lakshadweep","selected":false,"children":[]},{"value":"10264","label":"Madhya Pradesh","selected":false,"children":[]},{"value":"10215","label":"Maharashtra","selected":false,"children":[]},{"value":"10262","label":"Manipur","selected":false,"children":[]},{"value":"10260","label":"Meghalaya","selected":false,"children":[]},{"value":"10267","label":"Mizoram","selected":false,"children":[]},{"value":"10269","label":"Nagaland","selected":false,"children":[]},{"value":"10225","label":"Odisha","selected":false,"children":[]},{"value":"10271","label":"Puducherry","selected":false,"children":[]},{"value":"10273","label":"Punjab","selected":false,"children":[]},{"value":"10275","label":"Rajasthan","selected":false,"children":[]},{"value":"10277","label":"Sikkim","selected":false,"children":[]},{"value":"10279","label":"Tamil Nadu","selected":false,"children":[]},{"value":"10223","label":"Telangana","selected":false,"children":[]},{"value":"10281","label":"Tripura","selected":false,"children":[]},{"value":"10283","label":"Uttar Pradesh","selected":false,"children":[]},{"value":"10285","label":"Uttarakhand","selected":false,"children":[]},{"value":"10287","label":"West Bengal","selected":false,"children":[]},{"value":"11110","label":"BS","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10046","fieldConfigId":"10145","label":"I should be able to","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10048","fieldConfigId":"10147","label":"I will reject this if","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10049","fieldConfigId":"10148","label":"I will accept this if","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10047","fieldConfigId":"10146","label":"If I don’t get this it would mean","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10050","fieldConfigId":"10149","label":"Documentation Changes","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10121"],"values":[{"value":"10120","label":"Attribute Dictionary","selected":false,"children":[]},{"value":"10121","label":"Test Case","selected":false,"children":[]},{"value":"10122","label":"'Existing User Story","selected":false,"children":[]},{"value":"10123","label":"Training Material","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10051","fieldConfigId":"10150","label":"Impact on UI","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10052","fieldConfigId":"10151","label":"Impact on External Integrations","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10053","fieldConfigId":"10152","label":"Impact on APIs","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10054","fieldConfigId":"10153","label":"Impact on Data Model","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10055","fieldConfigId":"10154","label":"Impact on Attributes","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10057","fieldConfigId":"10156","label":"Impact on Notification","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10124","10125","10126"],"values":[{"value":"10124","label":"Email","selected":false,"children":[]},{"value":"10125","label":"SMS","selected":false,"children":[]},{"value":"10126","label":"IVR","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10056","fieldConfigId":"10155","label":"Impact on Security","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10058","fieldConfigId":"10157","label":"Stakeholders for communication","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["Required"],"rendererType":"jira-text-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/21","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/21","calendarParams":{"firstDay":0,"date":"2026-02-15T06:01:35+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"31e8a10e-3834-37d6-a48e-be9ae0dcca10","appLinkName":"System Confluence","appLinkUrl":"https://nikshay-support.atlassian.net/wiki","spaceKey":"NSD","spaceName":"Ni-kshay Service Desk","spaceUrl":"https://nikshay-support.atlassian.net/wiki/spaces/NSD","isServer":false},"labels":[],"projectKey":"NSD","serviceDeskId":1,"kbLinkDomainURLs":["https://nikshay-support.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODNiNWRmMC01NjhmLTQzZmMtOThkZC04Y2VkZTE0NzVmNWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzExMjkyOTUsIm5iZiI6MTc3MTEyODA5NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.SFzLRgj-ii4fklTA2YLzHUCrZ7xyrpOPjgeLqgnW-Rs","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"283b5df0-568f-43fc-98dd-8cede1475f5c","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nikshay-support","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"91c53c830c02c731637f4699af3d7bd826ffd29d_lout","baseUrl":"https://nikshay-support.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nikshay-support.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"283b5df0-568f-43fc-98dd-8cede1475f5c","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b002b7773ccf4e4cb5ef689bc9ec4edd","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://nikshay-support.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}