Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"c21482c0bb6de07567b0c317353683ffb935e3cb_lout","branding":{"id":"1","key":"sd","name":"Ni-kshay Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b5b244b0-b0f9-493e-9df6-d7d33a7a07fc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODNiNWRmMC01NjhmLTQzZmMtOThkZC04Y2VkZTE0NzVmNWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI1YjI0NGIwLWIwZjktNDkzZS05ZGY2LWQ3ZDMzYTdhMDdmYyI6WyJyZWFkIl19LCJleHAiOjE3NjU4NDk4NDUsIm5iZiI6MTc2NTg0OTI0NX0.ObtC32ywcVeyXMnhsDjiBaMnpWZQvan7eiQvPOQVvFw&client=283b5df0-568f-43fc-98dd-8cede1475f5c&mode=fit","logoId":"b5b244b0-b0f9-493e-9df6-d7d33a7a07fc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"\"Excepted Turn Around time for issues raised in Ni-kshay helpdesk portal\"","userInitialAnnouncementMessageWiki":"<p><a href=\"https://bit.ly/ExceptedTurnAroundtime\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://bit.ly/ExceptedTurnAroundtime</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"\"Excepted Turn Around time for issues raised in Ni-kshay helpdesk portal\"","announcementMessage":"https://bit.ly/ExceptedTurnAroundtime","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#435fab","helpCenterTitleColor":"#fafafb","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"sd","projectId":10000,"serviceDeskId":1,"name":"Ni-kshay Service Desk","description":"<p>Welcome! You can raise a Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"50","name":"Ask us a question about Ni-kshay but before that please visit the link below:","descriptionHtml":"","callToAction":"Ask us a question about Ni-kshay but before that please visit the link below:","introHtml":"<p><a href=\"https://nikshay.zendesk.com/hc/en-us\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://nikshay.zendesk.com/hc/en-us</a></p>","icon":10458,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[4],"key":""},{"id":"20","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"","icon":10472,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[7],"key":""},{"id":"21","name":"Request a change/new feature","descriptionHtml":"","callToAction":"Request a change/new feature","introHtml":"","icon":10498,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[5],"key":""},{"id":"17","name":"Artefact Update","descriptionHtml":"","callToAction":"Artefact Update","introHtml":"<p>Change to existing document</p>","icon":10458,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"1","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10491,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"Help with Product Training"},{"id":7,"name":"System Issues/Bugs"},{"id":5,"name":"Feature Request"}],"orderMapping":{"4":[50],"7":[20],"5":[21],"1":[1],"2":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"31e8a10e-3834-37d6-a48e-be9ae0dcca10","appLinkName":"System Confluence","appLinkUrl":"https://nikshay-support.atlassian.net/wiki","spaceKey":"NSD","spaceName":"Ni-kshay Service Desk","spaceUrl":"https://nikshay-support.atlassian.net/wiki/spaces/NSD","isServer":false},"labels":[],"projectKey":"NSD","serviceDeskId":1,"kbLinkDomainURLs":["https://nikshay-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NSD","userLanguageHeader":"User Management","userLanguageMessageWiki":"<p><a href=\"https://nikshay.in/Home/UserFacility\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Register new Private Health Facility, Lab or Chemist</a></p>","defaultLanguageHeader":"User Management","defaultLanguageMessage":"[Register new Private Health Facility, Lab or Chemist|https://nikshay.in/Home/UserFacility]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODNiNWRmMC01NjhmLTQzZmMtOThkZC04Y2VkZTE0NzVmNWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU4NTA0NDUsIm5iZiI6MTc2NTg0OTI0NSwiYW5vbklkIjoiYW5vbi11c2VyIn0.Qp3wRKAc26racA3ex_pZgLWi-6xkc73JTNUEmSkYGEY","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"283b5df0-568f-43fc-98dd-8cede1475f5c","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nikshay-support.atlassian.net/wiki","kbLinkDomainURLs":["https://nikshay-support.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}