{"xsrfToken":"c56b96cb124080e8b612c14f24cda36862061480_lout","branding":{"id":"1","key":"sd","name":"Ni-kshay Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b5b244b0-b0f9-493e-9df6-d7d33a7a07fc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODNiNWRmMC01NjhmLTQzZmMtOThkZC04Y2VkZTE0NzVmNWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI1YjI0NGIwLWIwZjktNDkzZS05ZGY2LWQ3ZDMzYTdhMDdmYyI6WyJyZWFkIl19LCJleHAiOjE2OTU4MzU1NjUsIm5iZiI6MTY5NTgzNDk2NX0.XvgHQA5NzDZmLI6h-3Sku2YDS4jxN5xycD_IdIyHxdE&client=283b5df0-568f-43fc-98dd-8cede1475f5c&mode=fit","logoId":"b5b244b0-b0f9-493e-9df6-d7d33a7a07fc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"\"Excepted Turn Around time for issues raised in Ni-kshay helpdesk portal\"","userInitialAnnouncementMessageWiki":"<p><a href=\"https://bit.ly/ExceptedTurnAroundtime\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://bit.ly/ExceptedTurnAroundtime</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"\"Excepted Turn Around time for issues raised in Ni-kshay helpdesk portal\"","announcementMessage":"https://bit.ly/ExceptedTurnAroundtime","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#435fab","helpCenterTitleColor":"#fafafb","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"sd","projectId":10000,"serviceDeskId":1,"name":"Ni-kshay Service Desk","description":"<p>Welcome! You can raise a Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"50","name":"Ask us a question about Ni-kshay but before that please visit the link below:","descriptionHtml":"","callToAction":"Ask us a question about Ni-kshay but before that please visit the link below:","introHtml":"<p><a href=\"https://nikshay.zendesk.com/hc/en-us\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://nikshay.zendesk.com/hc/en-us</a></p>","icon":10458,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[4],"key":""},{"id":"20","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"","icon":10472,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[7],"key":""},{"id":"21","name":"Request a change/new feature","descriptionHtml":"","callToAction":"Request a change/new feature","introHtml":"","icon":10498,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[5],"key":""},{"id":"17","name":"Artefact Update","descriptionHtml":"","callToAction":"Artefact Update","introHtml":"<p>Change to existing document</p>","icon":10458,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"1","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10491,"iconUrl":"https://nikshay-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"Help with Product Training"},{"id":7,"name":"System Issues/Bugs"},{"id":5,"name":"Feature Request"}],"orderMapping":{"4":[50],"7":[20],"5":[21],"1":[1],"2":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"31e8a10e-3834-37d6-a48e-be9ae0dcca10","appLinkName":"System Confluence","appLinkUrl":"https://nikshay-support.atlassian.net/wiki","spaceKey":"NSD","spaceName":"Ni-kshay Service Desk","spaceUrl":"https://nikshay-support.atlassian.net/wiki/spaces/NSD","isServer":false},"labels":[],"projectKey":"NSD","serviceDeskId":1,"kbLinkDomainURLs":["https://nikshay-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NSD","userLanguageHeader":"User Management","userLanguageMessageWiki":"<p><a href=\"https://nikshay.in/Home/UserFacility\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Register new Private Health Facility, Lab or Chemist</a></p>","defaultLanguageHeader":"User Management","defaultLanguageMessage":"[Register new Private Health Facility, Lab or Chemist|https://nikshay.in/Home/UserFacility]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nikshay-support.atlassian.net/wiki","kbLinkDomainURLs":["https://nikshay-support.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}